Region 3 - Baltimore County

In response to the Governor's recent mandate for state employees to telework, the Office of Child Care (OCC) will be open to the public by appointment only, beginning March 16, 2020 until further notice. 

Contact Information: 

Office of Child Care Region 3 (Baltimore County Office)
Maryland State Department of Education
409 Washington Avenue
Suite LL8
Towson, MD 21204-4907

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Main office phone 410-583-6200
Office e-mail

Anyone who is interested in starting a child care business in a home or center is required to take the face-to-face orientation training. Please contact the Office of Child Care Regional Licensing Office to schedule the Orientation Training.

To prepare for your orientation session, you may wish to view the on-line orientation preview. This does not replace the face-to-face orientation session you are required to attend at your regional Office of Child Care. ​ (Click here to go to the Orientation page)  

To obtain required "local permits" for a child care center license or family child care registration - Click Here 
For Provider Training (Pre-Service and Continuing) - please click here to find MSDE-approved training courses, trainers and training organizations.
Riley, Amber
Regional Manager 410-583-6204
Brown, Andrea
Secretary 410-583-6203
Chenowith, Theresa
Licensing Supervisor 410-583-6206
Deal, Patricia
Licensing Supervisor 410-583-6219
Appel, Diane 
Licensing Specialist 410-583-6207
Dobbins, Sheila
Licensing Specialist 410-583-6212
Holden, Donna
Licensing Specialist 410-583-6209
Johnson, Cheryl
Licensing Specialist 410-583-6217
Maxwell, Keisha
Licensing Specialist 410-583-6208
Okafor, Nicole
Licensing Specialist 410-583-6211
Vacant Licensing Specialist  
Vacant Licensing Specialist 410-583-6216
Rudo, Stefanie
Licensing Specialist 410-583-6223
Small, Krystal
Licensing Specialist 410-583-6215
Harvey, Antoinette
Licensing Specialist 410-583-6218
Sutton, Nicole
Licensing Specialist 410-583-6222
Young, Kara
Licensing Specialist 410-583-6221

Region 3 - Regional Office Sponsored Training

Orientations and Roundtables

All orientations begin at 1:00 pm and run until 3:00 pm

As a new applicant, you are required to attend an orientation session offered by the Office of Child Care (OCC) before the OCC can conduct an initial inspection of your home.  Please be advised that all orientations are at 1:00 pm.  Those arriving after 1:00 pm and/or those arriving with children will not be admitted.  You must sign up for an orientation meeting first by calling 410-583-6200.  The orientations will be held on the following dates:


Family Orientation

Tuesday, September 15, 2020


Tuesday, October 13, 2020


Child Care Center Orientation

Thursday, September 17, 2020


Thursday, October 15, 2020






Director's Administration Training

Monday, November 2, 2020 1-3pm

This training is required for any Director hired after January 1, 2009.  It must be taken within 6 months of the hire date.  Directors who would like a "refresher" session may also attend. Registration is required.  Please call 410-583-6200 to register.


To Apply for a Criminal Background Check

Effective April 15, 2012, the FBI moved to an all-electronic criminal background check (CBC) application process and is no longer accepting hard-copy fingerprint cards.  Because the Maryland Criminal Justice Information System (CJIS) follows FBI guidelines, the use of hard-copy CBC applications at the State level are also being phased out as of that date. Instead, all CBC applicants are being encouraged to submit their applications electronically. However, hard-copy applications are still being accepted by CJIS if electronic submission is not possible. Click here for a list of State-approved private electronic fingerprinting services and State-operated electronic fingerprinting locations. Electronic applications may also be submitted through many State and local police agencies. Child care programs that have their own State-certified electronic fingerprinting equipment and operators may continue to submit CBC applications.  When submitting your CBC request, you must include the appropriate OCC Regional Office authorization number. 

Online Licensing Inspection Results

Visit the Office of Child Care's online child care licensing inspection results site –! The site offers detailed compliance findings from child care licensing inspections conducted since January 2011. The site may also be used to find licensed child care programs and providers, and to link to a wide variety of information about early care and education in Maryland.

To File a Complaint

If you believe a particular child care program is in violation of State child care licensing laws or regulations, you may file an official complaint against that program.  To file a complaint, contact the Regional Licensing Office covering the county where the program is located. Complaints may be filed in person, or by telephone, or in writing by e-mail, fax, or letter.  Anonymous complaints are accepted, so complainants do not need to identify themselves. Each complaint is investigated by the Regional Licensing Office.  Upon completion of the investigation, a report of findings is created. This report is available upon request if the investigation confirms that the violation occurred, or if it cannot be determined whether or not the violation occurred.

Medication Administration Training for Child Care Providers

The Medication Administration Training (MAT) is a pre-service training required for individuals seeking to acquire a Child Care Center License or a Family Child Care Registration in Maryland.  MAT is provided by licensed Maryland Registered Nurses who have completed Medication Administration Trainer training and are apporved by the Nurse Consultant in the Office of Child Care's Licensing Branch.  MAT is a six (6) hour training conducted in a classroom setting with theory and practice.  A certificate is awarded upon completetion of the course in addition to passing content and skill tests.  

Need to find a MAT trainer in your area?  Click here

Registered Nurses interested in becoming a MAT Trainer? Click here

For more information about the MAT course or training, contact the Nurse Consultant at 410-767-1853

The Family Child Care Provider Grant Program

The Family Child Care Provider Grant Program (FCCPGP) exists to help registered family child care providers offset some of the costs of opening their child care programs. For information about the FCCPGP, click here.

Click here to access the Maryland Sex Offenders Registry (SOCEM), which is maintained by the Maryland Department of Public Safety and Correctional Services. In addition to providing detailed offender information, the site carries "amber alerts" for abducted children and an information/resource section for parents and educators on preventing and combating youth gangs.

Click here for the Maryland Judiciary Case Search service, which provides free public access to the Maryland District Court and Circuit Court Case Management System. District Court criminal, civil, and traffic case records and Circuit Court criminal and civil case records are available. The amount of historical data may vary by jurisdiction.