Region 13 - Carroll County Field Office

In response to the Governor's recent mandate for state employees to telework, the Office of Child Care (OCC) will be open to the public by appointment only, beginning March 16, 2020 until at least March 27, 2020.

Contact Information:

Office of Child Care Region 13 (Carroll County)
Maryland State Department of Education
1643 Liberty Road, Suite 205
Eldersburg, MD 21784

Map This Location

Main office phone 410-549-6489
Office e-mail
Office fax 410-549-6490

Anyone who is interested in starting a child care business in a home or center is required to take the face-to-face orientation training. Please contact the Office of Child Care Regional Licensing Office to schedule the Orientation Training. To prepare for your orientation session, you may wish to view the on-line orientation preview. This does not replace the face-to-face orientation session you are required to attend at your regional Office of Child Care. ​(Click here to go to the Orientation page)"

To obtain required “local permits” for a child care center license or family child care registration - Click Here 

For Provider Training (Pre-Service and Continuing) - please click here to find MSDE-approved training courses, trainers and training organizations.

Afework, Sharon
Regional Manager 410-750-8779
VACANT Licensing Supervisor 410-750-7940
Guthland, Tammy
Licensing Specialist 410-549-6498
Newell, Susan
Licensing Specialist 410-549-6493

Upcoming Events and Other Information:

Dear Providers,
We will be having our first of several listening sessions on Thursday, April 30 from 1:00 PM to 2:00 PM.  At this time, our regional office will provide the most up to date information and recommendations received from the Maryland Department of Health (MDH). We encourage your participation as this information relates directly to the care you are providing as an approved EPPC program along with the OCC’s follow up to the suggested MDH recommendations. 

We anticipate a large number of providers will join us for this hour-long session. As a result, we are asking you to please be considerate and mute your device or telephone during the presentation.  We understand there will be a lot of questions, so time will be provided at the end. Unfortunately, we cannot extend the session beyond one hour. 

It is important to note that this session will be recorded. Please join us by using the information provided below. In addition, you will also receive a Google Calendar invitation by email from our office. We look forward to a successful first session. 

Please join us by:

Join Hangouts Meet online:
Join by phone: ‪+1 540-835-0188 PIN: ‪249 728 796#


Anyone who is interested in starting a child care business in a home or center is required to complete an orientation training. Please email the office at to express your interest in completing an orientation.

Include your name, phone number, which orientation you would like to attend, and the email address you would like the Google Hangout invitation to be sent to. The upcoming dates are listed below.

Family Child Care Orientations:

May 13, 2020 10:00 AM – 1:00 PM – location Google Hangouts/Meet

Child Care Center Orientations:

April 29, 2020 10:00 AM – 1:00 PM – location Google Hangouts Meet

Regulation Review Training for Center Directors

May 20, 2020 10:00 AM – 1:00 PM – location Google Hangouts Meet


As a new applicant, you are required to attend an orientation session offered by the Office of Child Care (OCC) before the OCC can conduct an initial inspection of your home. Because of limited space you must call 410.549.6489 to register to attend. The orientations dates are as follows:

DATE                     TIME                      LOCATION

3/18/2020            10am-1pm          OCC - Region XIII Conference Room (Cancelled due to Coronavirus) 

5/13/2020            10am-1pm          OCC - Region XIII Conference Room

4/15/2020            10am-1pm          OCC - Region XIII Conference Room

9/16/2020            10am-1pm          OCC - Region XIII Conference Room

11/18/2020         10am-1pm          OCC - Region XIII Conference Room


As a new Center Director, you are required by COMAR 13A.16.06.05B (5) to attend a Director/Regulation training session within six month after being hired as the director of the facility.  Because of limited space, you must call  410.549.6489 and register to attend. The orientation dates are as follows:

DATE                     TIME                      LOCATION

2/12/2020            10am-1pm          OCC - Region XIII Conference Room

10/14/2020         10am-1pm          OCC - Region XIII Conference Room


Helpful Contacts

Carroll County Child Care Resource Center
(Provider Training & Child Care Referral Service)
255 Clifton Blvd, Suite 319, Westminster, MD 21157 
Office: 410-751-2917/ Fax: 410-751-6094

Maryland State Fire Marshal's Office
2 South Bond St., Bel Air, Maryland 21014
Office: 410-836-4851

Maryland Dept. of Public Safety - 
CJIS Customer Service Center (Fingerprinting)
6776 Reisterstown Road Plaza, Suite 200,
Baltimore, MD 21215
(Mon. - Fri., 8 am - 3:30 pm, Sat., 9 am - 4 pm)

To Apply for a Criminal Background Check

Effective April 15, 2012, the FBI moved to an all-electronic criminal background check (CBC) application process and is no longer accepting hard-copy fingerprint cards.  Because the Maryland Criminal Justice Information System (CJIS) follows FBI guidelines, the use of hard-copy CBC applications at the State level are also being phased out as of that date. Instead, all CBC applicants are being encouraged to submit their applications electronically. However, hard-copy applications are still being accepted by CJIS if electronic submission is not possible. Click here for a list of State-approved private electronic fingerprinting services and State-operated electronic fingerprinting locations. Electronic applications may also be submitted through many State and local police agencies. Child care programs that have their own State-certified electronic fingerprinting equipment and operators may continue to submit CBC applications.  When submitting your CBC request, you must include the appropriate OCC Regional Office authorization number. 

Online Licensing Inspection Results

Visit the Office of Child Care's online child care licensing inspection results site –! The site offers detailed compliance findings from child care licensing inspections conducted since January 2011. The site may also be used to find licensed child care programs and providers, and to link to a wide variety of information about early care and education in Maryland.

To File a Complaint

If you believe a particular child care program is in violation of State child care licensing laws or regulations, you may file an official complaint against that program.  To file a complaint, contact the Regional Licensing Office covering the county where the program is located. Complaints may be filed in person, or by telephone, or in writing by e-mail, fax, or letter.  Anonymous complaints are accepted, so complainants do not need to identify themselves. Each complaint is investigated by the Regional Licensing Office.  Upon completion of the investigation, a report of findings is created. This report is available upon request if the investigation confirms that the violation occurred, or if it cannot be determined whether or not the violation occurred.

Medication Administration Training for Child Care Providers

The Medication Administration Training (MAT) is a pre-service training required for individuals seeking to acquire a Child Care Center License or a Family Child Care Registration in Maryland.  MAT is provided by licensed Maryland Registered Nurses who have completed Medication Administration Trainer training and are apporved by the Nurse Consultant in the Office of Child Care's Licensing Branch.  MAT is a six (6) hour training conducted in a classroom setting with theory and practice.  A certificate is awarded upon completetion of the course in addition to passing content and skill tests.  

Need to find a MAT trainer in your area?  Click here

Registered Nurses interested in becoming a MAT Trainer? Click here

For more information about the MAT course or training, contact the Nurse Consultant at 410-767-1853

The Family Child Care Provider Grant Program

The Family Child Care Provider Grant Program (FCCPGP) exists to help registered family child care providers offset some of the costs of opening their child care programs. For information about the FCCPGP, click here.

Click here to access the Maryland Sex Offenders Registry (SOCEM), which is maintained by the Maryland Department of Public Safety and Correctional Services. In addition to providing detailed offender information, the site carries "amber alerts" for abducted children and an information/resource section for parents and educators on preventing and combating youth gangs.

Click here for the Maryland Judiciary Case Search service, which provides free public access to the Maryland District Court and Circuit Court Case Management System. District Court criminal, civil, and traffic case records and Circuit Court criminal and civil case records are available. The amount of historical data may vary by jurisdiction.